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Return and refund policy

  • ​Refund and return Requests

Once we begin crocheting your order, we cannot offer refunds or returns due to the custom nature of our products. If your item arrives damaged, please contact us with photos, and we will assist you promptly.

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  • Custom Orders

Please note that we are unable to provide refunds for custom orders once payment has been made.

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  • Order Concerns

If you experience any issues with your order, please reach out to us through our website as soon as possible. We are committed to finding the best possible solution for you.

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